There are currently three types of Jobseekers Allowance for certain working age people seeking work.
Jobseekers Allowance Income Based
Jobseekers Allowance (Income Based) is an income/capital based claim. This is payable to some people who already receive this benefit and remain eligible for this.
Jobseekers Allowance Contributions Based
Jobseekers Allowance Contributions Based, based on contributions paid in work in the last two full tax years. This is payable to some people who already receive this benefit and remain eligible for this.
Jobseekers Allowance New Style
Introduced when Universal Credit came in, it replaces the previous contributions based Jobseekers Allowance benefit for new claimants. It can be claimed alone, or at the same time as Universal Credit if you also have low income/capital.
For more information on Jobseeker Allowance and to find out if you’re eligible to claim it, visit GOV.UK – Jobseeker Allowance.
To make a claim to New Style JSA:
To report a change or to make an enquiry:
JSA and new style JSA helpline
Telephone: 0800 169 0310
Textphone: 0800 169 0314
British Sign Language (BSL) users: Video relay service
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 169 0310