Child Tax Credits are for people on a low income who are responsible for a child/children. If your child is 16, you can claim up until 31 August after their 16th birthday. If they are in approved education or training, you can claim until their 20th birthday. You should also update any disability benefit awards for the children you are responsible for.

Some people continue to receive this benefit. New claims can only be made by someone already in receipt of another tax credit payment e.g. a Working Tax Credit award.

Other people may be able to claim an amount on Universal Credit, when responsible for a child/children, with low income and capital. Seek advice from EA Money, Citizens Advice or the East Ayrshire Universal Credit Support Team.

For more information on Child Tax Credits and to find out if you’re eligible to claim it, visit GOV.UK – Child Tax Credits.

Digital assistant

Use HMRC’s digital assistant to find information on:

  • tax credits
  • renewals
  • Universal Credit


Speak to an adviser online about tax credit queries.


Call HMRC:

If you cannot use speech recognition software, find out how to deal with HMRC if you need extra support.

Telephone: 0345 300 3900
Outside UK: +44 2890 538 192
Relay UK (if you cannot hear or speak on the phone): 18001 then 0345 300 3900.
Phone line opening hours are: Monday to Friday: 8am to 6pm