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for free impartial money & benefits advice in East Ayrshire
Freephone: 0800 389 7750

Universal Credit Support Team

Universal Credit Support Team

Offering free and confidential advice to any resident of East Ayrshire to assist in any aspect of making an Universal Credit claim to ensure our customers receive the right entitlement and have a claim up and running as quickly as possible.

We can offer assistance over the phone or through home visits, we can help setting up bank accounts, email addresses, provide access to the internet, provide budgeting and debt advice. We are part of the EAC Housing Service so we can discuss any rent arrears and work out the best way to pay your rent and rent arrears within a limited budget. Officers provide friendly help to discuss any aspect of UC, whether you need an advance payment or you want to know what benefits you are entitled to claim.

Contact Info

  • Housing Asset Depot, Burnside Street, Kilmarnock, KA1 4EX
  • Phone: 01563 503280
  • UniversalCredit@East-Ayrshire.gov.uk
  • Business Hours:
    Mon 9:00 - 17:00
    Tue 9:00 - 17:00
    Wed 9:00 - 17:00
    Thu 9:00 - 17:00
    Fri 9:00 - 16:00