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Terms & Conditions

Terms & Conditions


The purpose of this website is to provide information to residents of East Ayrshire on how to access information, advice and support from a range of local organisations in terms of debts, money advice and benefit entitlement.

The following terms and conditions apply to all sections and pages under the website. Please read these terms and conditions carefully. They govern our relationship with you in relation to this website. By using or accessing any part of this website you will be deemed to have accepted these terms in full. If you do not accept these terms and conditions please do not continue to use this website.

We may modify these terms and conditions by posting an updated copy of them on this website from time to time. You should check this website from time to time to review the current terms and conditions. By continuing to use this website you agree to the amended terms and conditions.

Information about this website

The East Ayrshire Money & Benefits Advice website is designed to be a one stop shop to assist you to access general information, advice and support for any issues that you may have concerning debts, money advice or benefit entitlement.

The website is hosted by East Ayrshire Council. All contact via this website will be received by the Councilís Financial Inclusion Team who will pass your enquiry onto the most suitable organisation

Whilst we try to ensure that this website is available 24 hours a day we are not liable if, for any reason, the site is unavailable for any period of time.

We do not warrant that this website is free from defects, viruses or anything else which may be harmful or destructive or that any defects and viruses that do arise will be corrected. We do not warrant that this website will be compatible with all or any hardware and software that you may use.

We do not control other websites linked to or from this website and we are not responsible for the contents of them, or any changes or updates to such websites. Further, we are not responsible for webcasting or any other form of transmission received from any other websites.

Further the Council bears no responsibility or liability to the user of this website in respect of any advice given or information received from any third party organisation to which you are referred.

Your use of this website and our intellectual property rights

We retain the right, without any obligation, to modify, update, withdraw or deny access to this website at any time and without notice. If the need arises, we may suspend access to this website or close it down indefinitely.

Unless otherwise stated we own the copyright and any other intellectual property rights in all material on this website and in our publications (or are licensed to use the same). Materials include, but are not limited to, the design, layout, look, appearance, graphics and documents on this website, as well as other content such as articles and other text.

Our liability to you

This website is here to help you manage your money better and make informed choices.

Whilst we try to ensure that the information on this website is accurate and reviewed and updated at regular intervals, neither East Ayrshire Council nor the website can be held responsible should partner organisations fail to advise of any relevant changes in their business operations. Further, the Council bears no legal liability or responsibility towards you in respect of and does not warrant any advice given by our partner organisations to whom your enquiry may be referred to.

Contracting online

Nothing on this website is intended to be nor should be construed as an offer to enter into a contractual relationship with you or anyone else, except for these terms and conditions which govern the relationship between us in relation to your use of the website.

If you enter into a contract with a third party who is named or referred to on this website, it is your responsibility to satisfy yourself that the terms of that contract are acceptable to you and to take such independent legal and/or financial advice as considered necessary.

Prohibitions on your use of this website

You may not use this website for any purpose that is unlawful or prohibited by these terms and conditions. In particular, but not exclusively you are prohibited from posting or transmitting to or from this website any material:

  • that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience
  • for which you have not obtained all necessary licences and/or approvals
  • which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the intellectual property rights of any third party, in any country in the world, or
  • which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

We shall fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of this section.

Other applicable terms

Any contractual and non-contractual obligations and other matters arising from or connected with these terms and conditions shall be governed by Scots law and these terms and conditions shall be construed in accordance with Scots law.

The courts of Scotland shall have exclusive jurisdiction to settle any dispute which may arise out of or in connection with these terms and conditions.

If any provision contained within the foregoing website terms and conditions is found to be void or unenforceable, they shall, (to the extent of such invalidity or unenforceability), be deemed severable and shall not affect any other provision of these website terms and conditions.